Happy Holidays MB Family
Happy Holidays MB Family
By booking with Melanin Bistro, you agree to the following terms and conditions:
- All reservations are subject to availability.
- Any changes or cancellations must be made 72 hours in advance.
- Prices are subject to change without prior notice.
- We reserve the right to refuse service to anyone.
- All food orders are final upon payment.
- For catering services and event planning/decor, a deposit will be required.
- To-go orders are available and must be picked up within the specified time.
- We are not responsible for any lost or stolen items.
Enjoy your experience at Melanin Bistro!
Return and Refund Policy
At Melanin Bistro, we aim to provide the best dining experience for our customers through our to-go orders, catering services, and event planning/decor. Please review our return and refund policy below:
1. To-Go Orders:
- To-go orders are non-refundable once picked up.
- If there is an issue with your order, please contact us within 24 hours of pickup, and we will do our best to resolve the matter.
2. Catering Services:
- A deposit is required for all catering services.
- Cancellations or rescheduling must be made 72 hours after deposit is collected to receive a full refund of the deposit.
- Cancellations made less than 72 hours in advance will forfeit the deposit.
- If you are unsatisfied with the catering service provided, please contact us within 24 hours of the event to discuss a resolution.
3. Event Planning/Decor Services:
- A deposit is required for all event planning and decor services.
- Cancellations or rescheduling must be made 72 hours after deposit Is collected to receive a full refund of the deposit.
- Cancellations made less than 72 hours in advance will forfeit the deposit.
- If you are unsatisfied with the event planning or decor services provided, please contact us within 24 hours of the event to discuss a resolution.
We appreciate your understanding and cooperation. If you have any questions or concerns regarding our return and refund policy, please do not hesitate to contact us.
Thank you for choosing Melanin Bistro!
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